Microsoft Teams Phone Direct Routing and Phone Integration
Combine Microsoft Teams with your existing phone infrastructure and global numbers. With DIDTR Direct Routing, make calls from Teams, answer incoming calls and manage your numbers centrally.
Microsoft Teams Phone Direct Routing with DIDTR SBC
✓ Microsoft's #1 Voice Integration for International Calls
✓ Assign Phone Numbers From 150+ Countries.
✓ Custom Configuration With MS Teams SBC.
✓ Choose Your Caller ID in 90+ Countries.
✓ No extra cost.
✓ Fully your own brand.
Why DIDTR?
- Global Coverage: Local, mobile and toll-free numbers in 150+ countries.
- Flexible Architecture: Cloud or hybrid setup with Microsoft-certified SBCs.
- Cost Advantage: An alternative to Calling Plans, with per-minute costs that drop as you scale.
- Enterprise-Grade Reliability: SLA commitment, 24/7 NOC support.
- Analytics and Reporting: Traffic, quality and efficiency dashboards.
- Compliance: Design options that comply with KVKK (Turkish data protection law) and local regulations.
How It Works
- Setting up the domain and tenant settings
- Setting up the SBC and TLS/SRTP security according to the documentation
- Defining PSTN usage groups and routing policies
- Setting call policies (CPS/concurrency)
- Global or Local Number Allocation
- Number assignment
- Caller ID selection
- Testing and go-live
Key Features
- SIP Trunk & Number Management: Order, port and assign numbers by country from one panel.
- Smart Routing: Rules based on call load.
- Quality Monitoring: Packet loss and latency measurements, with alerts.
- Security: Mutual TLS, SRTP, IP allowlist, fraud prevention.
- CRM/ITSM Integrations: Works with Teams, PBX, CRM and reporting systems.
- 24/7 support by phone or through our WhatsApp Business support channel
Frequently Asked Questions
Does it replace a Calling Plan?
I have my own SBC. Can I use it?
Yes; we can work with DIDTR Hosted SBC or with your own SBC.
Setup time?
Standard setup takes 3–5 business days (depending on number porting).
Do I need extra hardware for setup?
No; if you use DIDTR Hosted SBC, no extra hardware is needed. If you have your own SBC, your existing infrastructure can be used.
How is call quality guaranteed?
DIDTR delivers industry-leading voice quality over Tier 1 VoIP networks, with traffic monitored 24/7.
Can I move my existing phone numbers to Teams?
Yes; we can integrate your existing numbers with Microsoft Teams through DIDTR Direct Routing.
Can I get numbers for my offices abroad?
Yes; we provide local and toll-free numbers in more than 150 countries.
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